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Need help? All jTips subscriptions come with unlimited support! Check the FAQs and guides for helpful walkthroughs and answers to the more common questions. Our Support Desk is also here to help.
Much help can be found on this website. We will continue add more and more help articles and guides. If you are having trouble with anything at all, or simple need a question answered, we encourage you to contact our Support Desk. When you contact Support, you will receive an immedaite reply with a Case Number. This number represents your support query reference number.
jTips subscribers are entitled to unlimited email and phone* based support. If necessary, we can also make changes to your jTips configuration or resolve almost any issue related to your Joomla! installation and web server. Now that's service!
I have to give this one 5 out of 5. Set-up was a breeze. It does what it sets out to do very well, and support seems to be out of this world. Very responsive and knowledgable. Requests for future enhancements also taken on board positively. I have quickly become a big fan and recommend this to all who are looking for this kind of thing.
* Availablilty varies. Normal times are 10am to 5pm Australian Eastern Standard Time
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